Product Application Specialist - South Germany
Flen Health is an international family-owned company with ambitious growth plans in the pharmaceutical and medical device technological domain. Flen Health has a range of products for wound and skin care, several new products in the pipeline and research cooperation agreements in Europe and the USA.
At Flen Health, we focus on people with topical inflammatory and infectious diseases. Our vision is to shape a world, where wounds and skin disorders do not stop patients from living the life they love by developing innovative technologies and distributing them across the globe.
At Flen Health, we expect you to show grit, take ownership of your initiatives, to go for it and we guarantee that you will then appreciate the result of your work, whether individually, as a team or companywide as Flen Health. As an intrapreneur, you will enjoy working in a multicultural diverse environment where trust and open communication are key, and where a dynamic can-do attitude drives sustainable growth. We offer a positive and engaging workplace, enthusiastic colleagues, and an attractive remuneration package.
We are looking for a Product Application Specialist for an immediate start to reinforce our Sales department in Germany. Reporting directly to the Regional Business Manager, you will be responsible for South Germany (including among other areas Stuttgart, Heilbronn, Heidelberg, Mannheim, Darmstadt, Frankfurt am Main, Münster, Essen, Oberhausen, Duisburg, Düsseldorf…). This is a permanent full-time position located in Germany, home based.
As Product Application Specialist, you will be responsible for implementing and embedding clinical training and education, in order to develop clinical knowledge and confidence of healthcare professionals (HCPs) and key opinion leaders (KOLs) on our wound care solutions to increase their adoption and their use in the region.
The role involves regular business travel within the region to organise training sessions and carry out site visits.
Your responsibilities:
- Deliver product training, hands-on education and in-field guidance to homecare and outpatient providers, to drive expertise and achieve a best in class service to our customers
- Provide digital, online and face to face training in both group and individual settings
- Create educational materials that comply with quality and regulatory healthcare standards and that support implementation and correct product use
- Act as clinical expert in the region for application-related questions
- Strong partnership with the sales team on positioning, upselling and account development to meet the set objectives
- Collaborate with the Medical team across the region to build the knowledge and trust needed to promote clinical excellence, encourage wider adoption of Flen Health products
- Develop KOL engagement to support the development and delivery of education materials for HCP’s
- Thanks to your excellent knowledge of the leading wound care stakeholders in the region, identify opportunities within existing customers
- Share customer insights with internal teams (Sales, Marketing, Medical, Clinical, RA/QA, R&D)
Your qualifications & experience:
- Paramedical or Nurse degree or equivalent based on relevant experience
- Demonstrate experience on a similar position in the medical or pharmaceutical sector in the region
- Up-to-date clinical knowledge, particularly in the fields of wound care, skin care or tissue viability
- Experienced in producing and delivering training programs to HCPs, including face to face in classroom and virtual classroom training
- Prior commercial background would be an advantage
- Familiar with Learning Management Systems and Salesforce is an asset
- Strong communication and presentation skills and ability to influence others
- Commercial mindset with strong business acumen and growth focus
- You are a native German speaker with a good level of English
- Valid driver’s license required and flexible to travel
What we offer:
- Excellent working conditions
- An innovative and inspiring work environment
- Independent project work & responsibilities within a professional team
- Career prospect
- Learning and development opportunities
- Competitive remuneration according to experience